We accept returns within 30 days of purchase for items in their original condition. Please refer to our Return Policy page for more information on eligible items and the return process.

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Standard shipping typically takes 15 days, but this may vary based on location. We’ll send a tracking number once your order ships so you can monitor its progress.

Absolutely. Once your order is shipped, we’ll email you a tracking number so you can follow your package’s journey.

If your jewelry arrives damaged, please reach out to us immediately with photos of the item, and we’ll assist with a replacement or refund.

You can reach us via our Contact Us page, by phone, or email at contact@sheinstyle.com. Our team is available to assist you with any questions or concerns.